IBM has chosen not to offer a reasonable managed Db2 option on other clouds, which is a direction companies like MongoDB have chosen to go. In addition to the flexibility of the UCD methodology, other factors that influenced DB2's success included management support, resource commitment, cross-site communication and collaboration, detailed product specifications, and a focus on supporting user tasks. IBM has chosen not to offer Db2 on AWS RDS despite repeated pressure from influencers and customers, and this has severely crippled developers’ use of Db2 and exposure to it.

Although ease-of-use objectives, target markets, and human factors practitioners' roles have evolved over 6 years and multiple versions of the product, DB2 continues to achieve positive results with UCD. The latest IBM DB2 version which currently running is 10.5 with the features of BLU Acceleration and its code name as Kepler. This case study describes the initial application of UCD to DB21 and the positive business results that followed: critical acclaim, increased marketshare and user satisfaction, and increased support and adoption of UCD across the IBM database product family. In 1990, it was developed as a Universal Database (UDB) DB2 Server, which can run on any authoritative operating systems such as Linux, UNIX, and Windows. Motivated by trade press reviews highlighting ease-of-use problems, a multisite development team utilized IBM UCD to transform ease of use into a featured product attribute. DB2 Universal Database (UDB) supports many different types of applications, on many different kinds of data, in many different software and hardware.

This case study describes the application of user-centered design (UCD) principles to the development of a complex middleware software product-IBM's DB2(r) Universal Database.

Working with universal database db2